Why do we grade the condition of our items?
Here at HL’s House we want to make sure we are as transparant as possible with our customers and the condition of our second-hand items. That’s why we maticulously grade the quality and condition of our items when selling them. As a result we have constructed a grading scale which will help you understand the condition of an item. Please find the scale below and feel free to contact us if you have any further questions.
Item is in brand new condition with tags and/or sealed in its original packaging. Never worn.
Item is in flawless condition but not in its original packaging/with its tags. Maybe worn once or twice.
Item has no obvious faults in its appearence. May have slight signs of wear. Worn a handful of times.
Item has no obvious faults in appearence. Has minor signs of wear such as light fabric abrasion/pilling. Worn many times.
Item may have minor faults in appearence such as light staining or obvious fading/cracking of a print/colour. Has obvious signs of wear. Worn countless times.
Item has obvious faults in appearence such as staining or heavy fading/cracking of a print/colour. Has heavy signs of wear. May have physical damage.